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Located on Ocean Boulevard, Blackpool. Boulevard Hotel is a luxury 5-star seafront property at Pleasure Beach Resort.

The Boulevard Hotel in Blackpool has been announced as one of the best hotels in the world by the world’s leading travel platform, TripAdvisor. In the 2021 TripAdvisor Traveller’s Choice Awards the Boulevard Hotel has been named in the top 10% of all hotels worldwide.

Current Vacancies:

Assistant Front Office Manager

The Assistant Front Office Manager will be responsible for supporting the Front Office Manager in managing and overseeing the day-to-day operations of the front office. Duties will include assisting guests with check-in and check-out, responding to inquiries and complaints, ensuring customer satisfaction, and managing staff schedules and performance.

Qualities :

  • Office Administration and Front Office skills
  • Excellent Customer Service and Communication skills
  • Experience in managing staff schedules and performance
  • Proficient in Microsoft Office Suite and hotel reservation software
  • Familiarity with local attractions, events, and restaurants
  • Bachelor’s degree in Hospitality Management or related field
  • Prior experience in a hotel or hospitality environment is essential
 
This is a full time position, working five out of seven days.  Weekend availability is a must.

If you are interested, please apply with your CV by emailing [email protected] 

Food and Beverage Assistant

We are looking to recruit food and beverage assistants to join our busy team. Experience is preferred but not essential.

Provide a warm welcome to guests, building rapport and generally taking care of their needs to create a memorable experience.

Job Description:

  • Lead by example to meet and exceed the already high standards of customer care when serving.
  • Maintain an up to date knowledge of the menu and confidently converse with customers.
  • Ability to deal with customer issues calmly and in a professional timely manner.
  • Setting and clearing tables.
  • Ensuring cleanliness of work areas.
  • Taking orders for, preparing and delivering room service orders.
  • Support the team with beverage preparation and waiting tables.
 

Our customers have come to expect a warm welcome from us. If you have the drive to enhance the memorable experience we create here for our guests this is a great opportunity for you.

These positions will be working 5 days out of 7, including weekends and bank holidays.

If you are interested, please apply with your CV by emailing [email protected]

Hotel Night Porter

We are seeking a dedicated and responsible individual to join our team as a Hotel Night Porter. As a Night Porter, you will play a vital role in ensuring the smooth running of our hotel during the night shift. Your exceptional customer service skills, attention to detail, and ability to work independently and collaboratively in a fast-paced environment will contribute to the overall guest experience. If you have a passion for hospitality and enjoy working in a dynamic setting, we would love to hear from you.

Main Duties:

  • Welcome guests during the night shift and ensure their check-in and check-out process is efficient and pleasant.
  • Assist guests with any inquiries or requests they might have and provide accurate information about hotel amenities, services, and local attractions.
  • Handle guest complaints and ensure appropriate action is taken to resolve issues in a timely manner.
  • Maintain a safe and secure environment throughout the hotel by monitoring security cameras, patrolling hallways, and reporting any suspicious activity.
  • Carry out nightly room inspections to ensure cleanliness and identify any maintenance issues that require immediate attention.
  • Arrange wake-up calls for guests as requested and ensure they are delivered on time.
  • Prepare and serve light refreshments for guests upon request.

If you are interested, please apply with your CV by emailing [email protected]

Receptionist

We are looking to recruit a highly motivated Receptionist to join our team on a part time basis. The ideal candidate must have high levels of customer service skills and a minimum of 1-year previous experience in a similar role with the ability to use a hotel booking system as well as being capable of using Microsoft Office & Excel. You will be responsible for assisting in the day-to-day running of the hotel’s reception.

Brief Responsibilities:

  • Provide a warm welcome to guests, building rapport and generally taking care of their needs to create a memorable experience.
  • Taking reservations and restaurant bookings
  • Face to face customer enquiries
  • Ensure that the working area of reception is immaculately presented at all times
  • Ensure that your work attire is immaculate at all times
  • Ensure that customer expectations are exceeded at all times
  • Communicate clearly and effectively to guests and other employees

Our customers have come to expect a warm welcome from us. So, if you have the drive to enhance the memorable experience we create here for our guests this is a great opportunity for you.

These positions will be working 5 days out of 7, including weekends and bank holidays.

The hours can vary due to the needs of the business.

If you are interested, please apply with your CV by emailing [email protected]

Chef de Partie

Boulevard Hotel are seeking a keen and reliable Chef De Partie to join the kitchen team. You will be part of a passionate team that takes pride in delivering exceptional dining experiences for our guests. You will work in a high performing, often fast paced environment aiming to exceed our guests needs .

Main Duties:

  • Preparing ingredients, cooking meals and plating dishes as required. 
  • Working with a team to deliver fresh food.
  • Ensure smooth running of your area of work to the required standards set by the Head Chef.
  • Support  the team in delivering required standard of hygiene & Cleanliness
 
Hours of work vary between 7:00am and 11:00pm, up to 5 days out of 7

Our customers have come to expect a warm welcome from us. So , if you have the drive to enhance the memorable experience we create here for our guests, this is a great opportunity for you.

If you are interested, please apply with your CV by emailing [email protected]

Duty Manager

We are looking to recruit a highly motivated Front Office Duty/Reception Manager to join our Front Office team and act as an ambassador for the BLVD brand. The ideal candidate should have strong communication skills and an ability to adapt to change. A minimum of 1-year previous experience in a customer-facing and supervisory or higher position. 

Successful candidates will be responsible for managing and assisting in the day-to-day running of the hotel’s reception, providing outstanding and customised service with a friendly smile.

The position will be working 5 days out of 7, including weekends and bank holidays.

Main Duties

  • This is a customer-facing role – working early and late shifts, with the ability to cover nights as necessary.
  • Welcome and register hotel guests leaving a lasting impression of warmth and care, and meet and greet conference/group organisers and VIPs.
  • To oversee the day-to-day operation of the reception while maintaining standards of excellence throughout the whole operation.
  • Be present in areas that are under pressure (Restaurant during Breakfast/Dinner, Event/Conferences).
  • To be fully conversant with the hotel’s facilities, services, and special promotions and able to operate the hotel’s Opera PMS, Simphony system, EPOS & Restaurant Diary, DMS and CRM.
  • Respond to guest queries/complaints immediately and ensure they are dealt with to the satisfaction of the customer ensuring that any complaints are investigated in full.
  • To deliver excellence in customer service, maximising profits and exploiting opportunities for business growth.
  • To have and maintain a general knowledge and understanding of the financial standing of the hotel.
  • Ensure the reception area is immaculately presented at all times.
  • Be presentable in line with company grooming standards.
  • Provide clear and effective communication to guests and employees.
  • Write and read handover logs and incident reports.
  • Comply with hotel policies relating to cash handling, security and emergency procedures including fire alerts, accident, and security alerts.
  • Carry out inspection tours of the hotel and grounds.

What We Offer
Comprehensive on-job training
Exclusive benefits at Blackpool Pleasure Beach such as season pass for you during your employment and discounted tickets for your friends & family, plus other great perks.

Our customers have come to expect a warm welcome from us. So, if you have the drive to enhance the memorable experience we create here for our guests, this is a great opportunity for you.

If you are interested, please apply with your CV by emailing [email protected] 

Bar Supervisor

We are seeking a motivated and experienced Bar Supervisor to join our dynamic team. As the Bar Supervisor, your primary responsibility will be to coordinate the entire operation of our bars, including the conference bar and cocktail bar, working alongside the Restaurant and Bars Manager. Your focus will be on delivering excellence in customer service, maximizing profits, and exploiting opportunities for business growth within the bar/drinks market. If you have a passion for the hospitality industry and possess exceptional leadership skills, we invite you to apply for this exciting opportunity.

Main Duties:

  • To coordinate the entire operation of the Bars including the conference bar and cocktail bar working alongside the Restaurant and Bars Manager.
  • To deliver excellence in customer service, maximising profits and exploiting opportunities for business growth within the bar/drinks market.
  • To adhere to and maintain a high standard of personal appearance and cleanliness.
  • To have and maintain a high standard of product knowledge in regard to the restaurant and wine menus. Ensure menus are preloaded onto the PMS Back office and ensure pricing is accurate and up to date Any updates or changes are to be done efficiently so that service and COS are not affected.
  • To check on guest satisfaction and respond to guest queries/complaints immediately and to ensure they are dealt with to the satisfaction of the customer while adhering the complaints’ procedure.
  • To be fully aware of the hotel sales packages and promotions, ensuring that the department is prepared for such offers.
  • To ensure drinks price tariffs are up-to-date and accurate based on sales.
  • Planning, organising and directing team members to ensure the highest degree of service and guest satisfaction.
  • Make recommendations to improve service / standards within the Bars Department.
  • To have a clear understanding of the Symphony system, ensuring that any issues are raised and dealt with effectively and efficiently.
  • To have a general knowledge and understanding of the Opera PMS.
  • Oversee the ordering and receiving of stock to maintain appropriate inventory levels necessary for the efficient operation of the department.
  • To ensure, all maintenance issues observed and reported are passed on to the maintenance team.
  • Implement and maintain a high positive Health and Safety culture, ensuring that Company Health and Safety systems and procedures are understood and adhered to.
  • To ensure that policies, procedures and reporting systems are adhered to.
  • To ensure that all departmental risk assessments, standard operating procedures and safety management systems are current and reviewed regularly, ensuring that documentation is loaded onto the DMS.
  • Oversee recruitment, training and motivation of employees within the department, alongside the Restaurant & Bars Manager.
  • Ensure COS is being achieved by monitoring stock takes and conducting refresher training for bar staff.
  • To ensure that the payroll system is adhered to and entered correctly, ensuring that team members have completed a timesheet where applicable alongside restaurant and bars manager.
  • To ensure the Bar Cleaning Schedules are up-to-date and maintained for all bars including conference and the exclusive cocktail bar.
  • To ensure Beer lines are being cleaned by the night’s team weekly. (All bars)
 
People:
  • To provide a high standard of customer service, by ensuring every customer is treated in a friendly and helpful manner and that all customer enquiries are dealt with positively.
  • To give both internal and external customers quality service.
  • To plan and conduct training programmes for assigned staff, ensuring that such activity is recorded.
  • To evaluate and monitor staff performance to ensure that required standards are met.
 

Finance:

  • To ensure that cash and security procedures are adhered to
  • Analysing and planning liquor sale levels and profitability alongside the Restaurant & Bars Manager.
  • Support the Restaurant and Bars manager with increasing the customer’s average spend by bringing in fresh ideas, upselling skills & maximise opportunities. 
  •  
 
Information:
  • To ensure all necessary information is documented accurately
  • To produce reports and to attend such meetings as are required both internally and externally.
  • To maintain confidentiality where appropriate.
  • Liaise with Heads of Departments and Mangers to ensure that lines of communication are open and used.
 

General

  • To carry out any other duties and responsibilities as defined by your manager based on the changing needs of the business
  • In the event that any part of this job description shall conflict with the terms and conditions of your contract for services, then the contract shall prevail.
 
 
Our customers have come to expect a warm welcome from us. So, if you have the drive to enhance the memorable experience we create here for our guests, this is a great opportunity for you.

If you are interested, please apply with your CV by emailing [email protected].

Kitchen Porter

We are seeking a Kitchen Porter for our main kitchen in Boulevard Hotel. The ideal candidate has a strong work ethic and will be providing other employees with assistance in the kitchen as needed and following all sanitary, food safety and health & safety related protocols.

Main Duties:

  • Operation of the dishwashers
  • Hand washing of some utensils, wares, crockery and cutlery
  • Keeping work area clean at all times
  • Clean floors and walls daily
  • Empty and clean all rubbish bins
  • Cleaning of back dock/bin area
  • Seeing in and checking deliveries
 
 Hours of work are between 07:00am and 11:00pm, varying shifts, including split shifts, weekends and bank holidays
Previous experience preferred but not essential, as full training is provided. Over 18’s only due to use of commercial kitchen machinery. To be considered for this position, you will be required to pass a drug test and have a UK passport/EU settlement number/UK work visa or a full UK birth certificate
 

If you are interested, please apply with your CV by emailing [email protected]

Head Chef

We are looking to recruit a highly-motivated and talented Head Chef to join the Boulevard Hotel team. The ideal candidate should be able to provide a high-standard, quality service and have an ability to adapt to change. 

Previous experience is necessary.

Main Duties:

  •  Preparing ingredients, cooking meals and plating dishes as required throughout your shift according to customer requirements. 
  • Ensuring the smooth running of the kitchen to the highest standard of hygiene & cleanliness to ensure safe food preparation. 
  • Providing a safe and secure environment, adhering to the company Health & Safety and Food Safety policies using Saeker Food Management. 
  •  Keeping the kitchen, stores running smoothly. 
  • Responsible for smooth running and operation of the kitchen department, while motivating and developing the kitchen team to consistently deliver the highest levels of quality of food and service while maintaining costs.
  • Knowledge of all compliance requirements for a kitchen.
  • Ordering, receiving and storing of food stock and maintain appropriate stock levels necessary for the efficient operation of the department.
  • Ensuring all food is presented for service in a timely manner and in the correct sequence, ensuring no unauthorised food leaves the kitchen.
  • Oversee and prepare food for service appropriate for sale levels.
  • Ensure stock is secure and stock rotation is followed and all store rooms, fridges and freezers are in order as per the departmental Standard of Procedure.
  • Ensure that the storage of food meets company and statutory Heath & Safety requirements.
 
Hours of work vary between 7:00am and 11:00pm, up to 5 days out of 7
Our customers have come to expect a warm welcome from us. So , if you have the drive to enhance the memorable experience we create here for our guests, this is a great opportunity for you.

If you are interested, please apply with your CV by emailing [email protected]

Reservations Coordinator 

A Reservations Coordinator is required in the Big Blue Hotel and Boulevard Hotels at Blackpool Pleasure Beach.

The ideal candidate will have administration and customer service experience, although full training will be provided. This position involves converting telephone calls and email enquiries to sales and entering all reservations to a required standard, including administrative tasks.

An ability to work as part of a team as well as on your own initiative is essential, whilst maintaining at all times the highest levels of accuracy and professionalism.

This is a part-time position, covering a seven-day operation.

Job Type: Part-time
Part-time hours: 24 per week

What We Offer
Comprehensive on-job training
Exclusive benefits at Blackpool Pleasure Beach such as season pass for you during your employment and discounted tickets for your friends & family, plus other great perks.

Our customers have come to expect a warm welcome from us. So, if you have the drive to enhance the memorable experience we create here for our guests, this is a great opportunity for you.

If you are interested, please apply with your CV by emailing [email protected] 

Room Attendant

Reports to: Housekeeping Manager / Deputy Housekeeping Manager

  • Main Tasks
    To ensure high standards of cleanliness are carried out in allocated hotel bedrooms and public areas instructed by the Housekeeping Manager.
  • Service bedrooms / public areas to the required standard, using cleaning materials and equipment as instructed by the supervisory team.
  • To adhere to and maintain a high standard of personal appearance and cleanliness.
  • Ensure all ‘special cleaning’ duties are carried out in the correct manner and within the designated time scale.
  • Report any damaged/missing items or maintenance faults to the Duty Housekeeper.
  • To ensure workplace surroundings areas are maintained to high standards of cleanliness at all times.
  • Ensure trolleys are kept clean, tidy and stocked to the appropriate levels at all times and rubbish is disposed of at the end of each shift in the correct manner.
  • Remove any lost property items left in bedrooms / public areas following correct producers and passed to Duty Housekeeper at the end of each shift – valuables must be reported immediately.
  • Ensure correct use of cleaning materials, guest supplies and equipment to ensure minimum wastage of stocks, therefore, assisting the department in achieving budget targets.
  • To adhere to all company Health and Safety regulations, policies and procedures.
  • To communicate effectively with colleagues and work as part of a team ensuring you project a professional image at all times.
  • To attend regular departmental meetings and training sessions where required.
  • To provide a high standard of customer service, by ensuring every customer is treated in a friendly and helpful manner and that all customer enquiries are dealt with in a positive way.
  • To ensure that cash and security procedures are adhered to.
  • To communicate effectively with your manager or supervisor about any operational issues.
  • To carry out any other duties and responsibilities as defined by your manager based on the changing needs of the business.

Email your CV to: [email protected]