work for us.

Located on Ocean Boulevard, Blackpool. Boulevard Hotel is a luxury 5-star seafront property at Blackpool Pleasure Beach.

The Boulevard Hotel in Blackpool has been announced as one of the best hotels in the world by the world’s leading travel platform, TripAdvisor. In the 2021 TripAdvisor Traveller’s Choice Awards the Boulevard Hotel has been named in the top 10% of all hotels worldwide.

Boasting 120 stylish rooms, including 8 junior suites, 2 park view suites, 8 coastal suites and family rooms with a mixture of coastal and park facing rooms. Perfect for families, weekend breakers and those hosting all types of private and corporate events, the Boulevard Hotel sets the standard for luxury accommodation in Blackpool.

If you are interested in any of these vacancies, please apply with your CV by emailing [email protected]

Bartender "Mixologist"

WHO WE ARE LOOKING FOR?

You are an ambassador for the exceptional beverage service and cuisine that are hallmarks of our food & beverage experience. Your warm outgoing personal attention and knowledge of our outstanding offerings makes guests feel unique and valued.

WHAT YOU WILL BE DOING:

You will be responsible in combining elixirs and creating extraordinary cocktails
Preparing alcoholic or non-alcoholic beverages for bar and patrons
Ability to speak coherently and loudly with a positive tone as well as listening and chatting with customers to create a friendly atmosphere are important in this role
Assist guests regarding menu items in an informative and helpful way and serving snacks and drinks
Have full knowledge of beverage lists and promotions, menu items and preparation methods
Restock bar inventory and supplies
Keep the Bar area tidy as per the company’s rules and follow all safety and sanitation policies when handling food and beverage
Train and supervise team colleagues

Your experience and skills include:

Ability to focus attention on guest needs, remaining calm and courteous at all times
Strong interpersonal and problem-solving abilities
Ability to work well under pressure in a fast-paced environment
Ability to work cohesively and collaboratively as part of a team
Ability to manage stress, while serving multiple customers and maintain excellent people skills,
Keeping track of orders, payments, among other tasks. Having strong organizational skills ensures they can juggle these tasks.
Applicants must be eligible to work in the UK. Applicants must be over 18 years old and eligible to do a personal licence course (or Hold).

Night porter

Applicants must be eligible to work in the UK. Applicants must be over 18 years old and eligible to do a personal licence course.

To deliver excellence in customer service, maximising profits and exploiting opportunities for business growth.
To offer a full service of the room menu, alcoholic and non-alcoholic beverages to residents ensuring to adhere to current licensing laws.
Welcoming all guests who enter the hotel in a friendly and professional manor.
To answer all internal and external calls in a professional manner as per the company’s Standard of Procedure.
Checking guests in and out of the hotel ensuring correct payments are taken as per the companies standard of procedure.
To ensure the security of the hotel ensuring that regular security walks are carried out and recorded.
To assist with handling emergencies e.g. fire alerts, accidents and security alerts in a prompt and professional manner
To ensure all maintenance issues observed during the hours of duty are reported.
To be responsible for the cleaning of public areas ensuring that the hotel is ready for the following operating day.
To ensure that the Night Audit is completed daily.
To adhere to all company Health and Safety regulations, policies and procedures.
To ensure that policies, procedures and reporting systems are adhered to.
To attend regular departmental meetings and training sessions where required.

Hours of work are 11:00pm – 7:00am and largely include weekends and bank holidays.

The successful candidate will be required to take and pass an illegal substance test and DBS check.

Due to the high number of applications we receive, if you have not heard back from us within 7 working days please note that your application will have been unsuccessful.

Duty Manager

To oversee the day-to-day operation of the hotel while maintaining standards of excellence throughout the whole operation.
DM is placed at Front Office working early, late and night shifts.
Write and read hand over logs and incident reports.
To adhere to and maintain a high standard of personal appearance and cleanliness.
To deliver excellence in customer service, maximising profits and exploiting opportunities for business growth.
To have and maintain a general knowledge and understanding of the financial standing of the hotel.
Respond to guest queries/complaints immediately and to ensure they are dealt with to the satisfaction of the customer ensuring that any complaints are investigated in full.
Welcoming all guests who enter the hotel in a friendly and professional manner and meet and greet conference / group organisers and VIP’s.
To be fully conversant and able to operate the hotels Opera PMS, Simphony system, EPOS & Restaurant Diary, DMS and CRM
To ensure events and conferences run smoothly.
Handle and deal with emergencies e.g. fire alert, accident, and security alert.
To be fully conversant with the hotel facilities, services and special promotions.
Be present in areas that are under pressure (Restaurant during breakfast/Dinner, Event/Conferences).
Ensure that all departments are able to cope with business levels and organise assistance where required.
To ensure the fabric of the building and the fixtures and fittings are maintained to agreed standards.
Assist in supervising maintenance, suppliers, renovations and furnishings.
Carry out inspection tours of the hotel and grounds.
To ensure that policies, procedure and reporting systems are adhered to.
Maintain a high positive Health and Safety culture ensuring that Company Health and Safety systems and procedures are understood and adhered to.

If you are interested, please apply with your CV by emailing [email protected]

Waiter/Waitress

Brief Job Description

Provide a warm welcome to guests, building rapport and generally taking care of their needs to create a memorable experience.
Lead by example to meet and exceed the already high standards of customer care when serving.
Maintain an up to date knowledge of the menu and confidently converse with customers.
Upselling at every given opportunity.
Ability to deal with customer issues calmly and in a professional timely manner.
Setting and clearing tables.
Ensuring cleanliness of work areas.
Taking orders for, preparing and delivering room service orders.
Support the team with beverage preparation and waiting tables.
Support with other duties such as cash handling when required.

Overnight Cleaner

As an Overnight Cleaner you will be part of the team that is responsible for maintaining the highest levels of cleanliness in our guest bedrooms and the public areas of the hotel. You must have excellent attention to detail with high levels of motivation and the ability to work in an efficient and organised manner.

Public Area Cleaners have just as much interaction with our guests as any other staff member – so must be passionate about hospitality and delivering amazing service to our guests with a smile and personality.

Ensuring all public areas and back of house areas are be kept to the highest standards of cleanliness
You’ll have an eye for detail
You take pride in your work and will enjoy being busy
This is a physical role and you’ll have to cope with the demands that the role of Overnight Cleaner.
Ideally you will have some experience in a similar role but we will be happy to speak to you even if you have no experience at all as full training will be given

Our customers have come to expect a warm welcome from us. So, if you have the drive to enhance the memorable experience we create here for our guests this is a great opportunity for you.

These positions will be working 5 days out of 7, including weekends and bank holidays.

Hostess

Responsibilities

Welcome guests to the venue
Provide accurate wait times and monitor waiting lists
Manage reservations
Escort customers to assigned dining or bar areas
Provide menus and announce Waiter/Waitress’s name
Greet customers upon their departure
Coordinate with wait staff about available seating options
Maintain a clean reception area
Cater to guests who require extra attention (e.g. children, elderly)
Answer incoming calls and address customers’ queries
Assist wait staff as needed

Requirements

Previous work experience as a Host/Hostess or Waiter/Waitress
Understanding of restaurant etiquette
Familiarity with health and safety regulations
Experience in managing reservations
Demonstrable customer service skills
Excellent communication skills (via phone and in-person)
Strong organizational skills with the ability to monitor the entire dining and bar area
Availability to work in shifts as needed
Good physical condition to walk and stand during an entire shift
High school diploma; hospitality certification is a plus

To apply for this role please send your CV to [email protected]